FAQ’s
Frequently Asked Questions (FAQs)
Yes. Our products are grown and manufactured in Ireland. Unlike most of the other solid fuel providers, we have 100% indigenous, carbon-neutral products with a continuous supply of material for our production process. We do not need to import raw materials, fossil fuels or other additives that are currently seen in the marketplace.
Our products are suitable to all open fires, stoves, chimineas and outdoor settings. Keeping you warm whatever the season.
As our products are one of the most heavy and dense fuel types in the market, they are ideal for maintaining your fire.
Because they contain less moisture, WillowWarm products offer a cleaner burn with “high heat efficiency.” By “high heat efficiency,” we mean that when dried, fuels like ours burn, a higher percentage of the heat goes directly towards the heat output, rather than the drying of the fuel first. As no energy is needed to first evaporate water in the fuel, dried fuel provides the most consistent operating cost. With a low moisture content, our products therefore give off more heat per unit burned and a higher heat efficiency, resulting in a long, clean burn.
WillowWarm products produce less than 3% ash and a negligible amount of sulphur leaving you with less cleaning of your chimney and surrounding areas.
Our products are hydroscopic as they are dried to less than 10% moisture and, as a result, water is the enemy so keep DRY. Our products should ideally be stored indoors, but if stored outdoors should be positioned off the ground in a fully covered rainproof container which will provide you with a long, clean burn.
As our product has a moisture content of less than 10% and is made of organic matter, this means that the material is hygroscopic i.e. it is looking for water. To keep the product completely sealed, we needed to heat seal the packaging to ensure the product arrives intact to your fireplace or stove.
We are a Certified Member of Repak under the European Packaging Regulations 2014. All of our packaging is fully recyclable and can be placed in your recycling bin.
Once established in a fire setting, one briquette should last for well over an hour. Our products establish a steadier flame and provide a longer-lasting heat than other alternative products.
Our briquettes are compressed with incredibly high pressure and as a result are denser and hold less moisture than traditional briquettes (less than 10% moisture). Our briquettes are made from 100% natural material, and as they contain no additives or artificial ignition ingredients, once lit and the fire is established, they will produce powerful heat with a long, clean burn.
No. Our products are 100% natural, with zero additives or binders included and are free from contaminants.
Yes, our distributors can arrange for bulk purchase prices delivery services. Email [email protected] for more information.
You can find a full list of stockists nationwide here.
There are 10 briquettes per bale/pack.